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Access Bank Closa Agents hit the 100,000 mark – focused on bringing banking closer to Nigerians.

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Access Bank Closa Agents hit the 100,000 mark – focused on bringing banking closer to Nigerians.

Access Bank’s commitment to deliver banking services to at least one in every two Nigerians has been reaffirmed as the leading retail financial institution successfully commissioned and empowered 100,000 Access Closa agents to provide more than banking services to both existing and new customers across the nation.

With the current number of Access Closa Agents spread across the 774 Local Government Areas in the country, the bank has significantly grown access to finance and banking services to millions of previously un(der) banked Nigerians, while providing alternate streams of income for MSMEs, promoting financial literacy, and also advancing its ambition to bank one in every two Nigerians by 2025.

READ : Access Bank excites Customers with Yuletide gift shower in the 12 days of Christmas campaign.

According to Victor Etuokwu, Executive Director, Retail Banking, Access Bank Plc, the exponential growth of Access Bank’s agent network is in fulfillment of the Bank’s promise to ensure easier and safer access to financial services for every Nigerian. “As a Bank driven by innovation, we must deliver better outcomes for customers in terms of speed, security, and service to enhance customer experience in all the locations that we operate.  With the recent achievement of hitting a 100,000 milestone of Access Closa Agents, customers and non-customers of the Bank who are traveling for business, events, or to visit loved ones in any location in Nigeria will continue to enjoy uninterrupted banking services as our Closa agents are available in several rural and semi-urban locations across the country”.

Reiterating Victor’s statement, Robert Giles, Senior Advisor, Retail Banking, Access bank Plc said,” The Access Closa network is a bespoke channel through which the bank expresses her passion and commitment to broadening the opportunities and access to financial services for every Nigerian and African, irrespective of the location they might be. Customers can locate a Closa agent near them by simply searching for ‘Access Closa Agent  on Google Maps on their phone instead of walking long distances in search of a branch.

With over 100,000 agent locations spread across every neighborhood in the country, we are making sure our existing customers and potential customers can enjoy seamless banking services close to where they live and work, in a safe and convenient manner. By offering basic financial services such as account opening, cash withdrawal, cash deposit, and bill payments. Our continuously growing agent network is increasingly making the need to visit a bank branch unnecessary for everyone. We are committed to being at the forefront of providing digital financial services in Nigeria,” Rob concluded.

Access Bank remains committed to delivering More than banking solutions to its customers leveraging the power of technology. The geographical location tagging of Access Closa agents on Google Maps through internet-connected devices is one more way the Bank is living up to its brand promise as it will assist customers and non-customers of the Bank locate and access Closa agents within their communities, truly bringing financial services closer to the people.

Access Bankover the years, has leveraged technology including advanced analytics, cloud computing, artificial intelligence, machine learning, and robotics process automation to reform business operations and drive performance to improve customer experience. Please click HERE to view the list of Access Bank Closa Agent locations and how to become an Access Closa Agent.

I am Paschal Ogechi Obi Chikero . I have written and published three books , I wrote Festus Keyamo's biography- Lion In Isolation .I have been a Reality TV show Producer/Creator, an Actor and Film Script Writer.

Banks

Customers accuse Wema Bank of using their data to open illegal accounts via ALAT app

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Customers accuse Wema Bank of using their data to open illegal accounts via ALAT app

Wema Bank Plc, one of Nigeria’s struggling financial institutions is in the news again for the wrong reasons as some customers of the bank have accused the lender of conducting illegal banking practice in the country.

They said they discovered that the bank and its agents had allegedly been opening unauthorised accounts for customers with information or data in the bank’s possession.

The financial institution, led by Ademola Adebise, has allegedly been opening accounts for some Nigerians on its digital banking platform, ALAT, without their knowledge or consent in a bid to celebrate its 5th anniversary.

While the actual number of unauthorised accounts opened on behalf of unsuspecting Nigerians is unknown, Wema Bank was aiming to achieve “a million account in one day”.

Wema Bank, in a mail claimed the unauthorised accounts were opened for certain persons “to celebrate with us” despite not informing them ahead or receiving approval to create the accounts.

This illegal banking practice is similar to that of Wells Fargo, a United State bank, which was accused of opening 1.5 million accounts without authorisation, with over 565,000 credit cards applied for, allegedly without customers consent.

About 5,300 employees at Wells Fargo were sacked for opening the illegal accounts, and the company was fined $185 million by the Consumer Financial Protection Bureau in the United States.

The unauthorised Wells Fargo accounts were only uncovered by the affected persons when the accounts started accumulating debt from bank charges on the unsuspecting individuals.

Just as the sacked Wells Fargo employees were said to have indulged in fraudulently opening sham accounts to beat target, Wema Bank vendors and marketers may have used the same strategy to achieve the lender’s anniversary target.

That of Wema Bank is expected to also place a financial burden on the unsuspecting persons through account maintenance cost, from which the lender generated about N2.10 million last year, surpassing N1.24 million of 2020.

Recently, Mental Health Advocate, Adebayo Tayo, took to his Twitter account to publicly accuse Wema Bank of opening an account in his name without authorisation from him.

Tayo lamented that he never knew he had a new Wema Bank account until his mother contacted him, because she received an alert that was intended for him – shocking, how come he owns an account he’s unaware of, and his mom receives the alert.

“I am concerned about how my info had been used by Wema Bank and I need detailed explanations about the account including every transactions it has performed before someone uses my details for an account to launder money or collect ransome, he stated.

Following a probe into Tayo’s claim, this newspaper discovered he was not the only one whose identity was used by the financial institution, to open accounts on its digital banking platform, ALAT, without the knowledge or consent of the individuals.

READ : Figures Don’t Lie: Wema Bank Standing On Strong Financial Fundamentals – Adebise

Another affected Nigerian is Oyenike Ojo, whose name was used to open an account. However, when money was sent to the account, the alert details showed another name, Oluseyi Bamgboyi as account owner – which means two different names seem to have been used to open one account.

Ojo’s husband said something was shady about the account, “What I said is, the current name on the account number in my screenshots is not my wife’s name. If you look at that screenshot, the account was opened with my wife’s name and a new account number.

“She also got a credit alert notification via sms with the new account number. This shows that her details were used to open that account. However I tried to do a transfer to that account this morning when I read the news only to see that the account name is Oluseyi Bamgboye and not Oyenike Ojo (which is my wife’s name). Something is definitely fishy”, he explained to Ripples Nigeria.

Ojo said his wife has an account with Wema Bank which she hasn’t used for about seven years, and the new account created in her name doesn’t seem to carry the same number with her old account.

He stressed that the unauthorized accounts opened is “definitely an inside job.”, stating , “Customer’s details are compromised and they are being used to open new accounts. Whether by marketers so as to meet targets of number of accounts opened, or for money laundering, I can’t tell.”

Ojo asked for an investigation into the illegal accounts opened by Wema Bank, saying the situation is questionable, “How Oyenike Ojo’s savings account opened without her permission has now become Oluseyi Bamgboye’s account is definitely questionable.” Ojo said, expressing his worry.

Another name used to open unauthorized account, Abimbola Fakoyejo, disclosed that he was still wondering about his unused account on ALAT, when he saw a message notifying him that an account has been opened in his name.

Wema Bank also did not immediately respond to our enquiry on the matter.

[Ripples Nigeria]

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FIRSTBANK REWARDS CUSTOMERS IN ITS FIRSTMOBILE CASH-OUT PROMO

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2021 NCOY: FIRSTBANK PARTNERS JUNIOR ACHIEVEMENT NIGERIA, REITERATES COMMITMENT TO INNOVATION AND EDUCATION

In collaboration with Interswitch, FirstBank has launched a promo to reward users of the FirstMobile app, its industry-leading mobile banking application.

The promo tagged FirstMobile Cash-out Promo will run for 3 months. The promo, which started on Monday, 21st March 2022 will end on Tuesday, 21st June 2022.

 

Various prizes including, N1,000,000, N40,000, N10,000.00 cash prizes, N40,000 Airtime, LED Televisions, refrigerators, washing machines, air conditioning systems will be won in the course of the three months campaign. A minimum of two bills payment worth N1000 and five airtimes of at least a total of N2000 in a week qualify a customer for any of the prizes. The promo is open to new customers and existing users of the FirstMobile app.

 

FirstMobile customers who do a minimum of 6 transactions weekly on the FirstMobile app, will be eligible for the respective rewards: N10,000 cash for 200 winners; Gift items (TVs, Refrigerators and AC) for 10 winners; N10,000 airtime for 340 winners.

 

On the other hand, 500 customers that carry out a minimum of 10 transactions monthly will win N30,000 cash. The Grand Prize of N1,000,000 will be won by 2 lucky customers who carry out a minimum of 20 transactions or a minimum of two bills payment of N1000 plus five airtime transactions of at least a total of N5000 in a week.

 

Speaking on the campaign, Chuma Ezirim, FirstBank’s Group Executive, e-Business & Retail Products said, “as the leading financial inclusion services provider in Nigeria, we are delighted to partner with Interswitch, an Africa-oriented technology-driven company, to reward our customers for their continuous patronage. Together with Interswitch, we remain committed to ensuring the continued safety of customers’ funds across multiple electronic payment channels irrespective of where our customers may be across the world. FirstMobile remains another obvious step towards leveraging evolving technologies to bring fast and convenient digital banking solutions to our customers”.

 

FirstMobile is built to reflect FirstBank’s resolve at reinforcing the digitisation of payment systems, whilst putting customers at an edge to conveniently meet their everyday needs at any time, irrespective of where they are. The app provides convenient access to both financial and non-financial transactions by FirstBank account holders via their mobile devices. It is sleek and convenient to use – evident in its easy enrolment process as all FirstBank customers with Verve and Naira Mastercards can begin using the app without having cause to visit a FirstBank branch. It is also poised to offer a more reliable and more convenient overall digital banking experience.

 

To set up the FirstMobile app, customers with android phones should visit the Google Play store to download and install the FirstMobile app. Customers with Apple devices can download it from the Apple Store. Once installed, customers are required to open the app, tap the register button, and use their FirstBank issued Naira MasterCard or Verve card to activate the app. After details have been inputted, an OTP code will be sent via an SMS to your phone number that is linked to your bank account and you are then required to Input a 5 digits code that will be your login password, select two security questions and answer them, create a personalised 4 digits transaction pin that will help your confirm transactions. Upon the conclusion of these steps above, click Done and start enjoying the app.

 

About FirstBank

 

First Bank of Nigeria Limited (FirstBank) is the premier Bank in West Africa and the leading financial inclusion services provider in Nigeria for 128 years.

 

With over 750 business locations and over 150,000 Banking Agents spread across 99% of the 774 Local Government Areas in Nigeria, FirstBank provides a comprehensive range of retail and corporate financial services to serve its over 30 million customers. The Bank has an international presence through its subsidiaries, FBNBank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra Leone and Senegal, as well as a Representative Office in Beijing.

 

The Bank has been handy at promoting digital payment in the country and has issued over 10million cards, the first bank to achieve such a milestone in the country. FirstBank’s cashless transaction drive extends to having more than 10million people on its USSD Quick Banking service through the nationally renowned *894# Banking code and over 4.5 million people on the FirstMobile platform.

 

Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.

 

FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 – 2016) by the globally renowned “The Banker Magazine” of the Financial Times Group; “Best Retail Bank in Nigeria” for seven consecutive years (2011 – 2017) by the Asian Banker International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by Global Finance for 15 years. Our brand purpose is always to put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of the first choice in building your future”. Our brand promise is always to deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position You First in every respect.

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Access Bank Set To Make 62 Millionaires With DiamondXtra Season 14

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Access Bank Set To Make 62 Millionaires With DiamondXtra Season 14

DiamondXtra season 14 was launched today, 13 May 2022 at the Access Bank Towers, Victoria Island.

NAIJA NEWS NG reports that the leading financial institution unveiled new exciting and life changing packages in a bid to encourage savings culture while rewarding its loyal customers .

In the past 13 seasons, DiamondXtra has rewarded over 24,000 customers and N6 billion has been given out to winners ! Which other bank in Nigeria can boast of this level of customer oriented empowerment? None !

READ : Access Bank Rewards over 9,000 Lucky Customers in DiamondXtraWins Campaign
Speaking at the event, Head of Retail Banking, Robert Giles , said the customers told the bank what they wanted . The customers insisted that the Salary For Life and other unique packages must not be removed. Trust Access Bank, they listened like always.

What’s new in season 14 :

In Season 14, at least 62 people will be made millionaires, there will be Digital marketing classes for 10,000 DiamondXtra customers and N270 million will be won by DiamondXtra customers. This is so good, right?

To ensure that as always customers from the six geopolitical zones of Nigeria benefit, DiamondXtra season 14 will be brought to your doorsteps ….no matter where you live. Season 14 aims to empower 359 customers in the four zones during outdoor draws. In season 14, “everybody must collect“.

Transparency :

In a scheme like this, transparency is key, Access Bank has opened its doors to regulators. Industry leading regulating bodies like Nigerian Lottery Regulators Commission, NLRC and the Federal Competition and Consumer Protection Commission will be monitoring the draws to ensure transparency .

The Diamondxtra Cluster draws are still open for customers in the different regions to encourage various associations, Clubs, Groups, Societies etc., to come together as a cluster, open DiamondXtra accounts for their members with N5,000 minimum deposit each and a draw will be held for their group where the winning pot is up to N150,000.

So get involved and change your life!

To open a new account, simply dial *901*5# and if you have an existing DiamondXtra account, just dial *901# to fund the account with N50,000 or more. Good luck !

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